Fabulace Beauty can only process any stock orders through our website once full payment has been received. When ordering a custom lace wig we accept a partial payment upfront and then our clients can pay the remaining amount when collecting or before we post out your order. A receipt will be emailed once payment is confirmed and received.
If you require to place an order for a lace wig or our services, payment can be transfer into our Fabulace Wigs account. When ordering a lace wig through our website, please email us at email@example.com with all your details and requirements and we will provide information regarding the price and delivery time.
Our website accepts Pay Pal, Visa Debits and credit card payments. Pay Pal is a free and secure payment option that allows you to make a payment quickly, easily and securely. Pay Pal is an online payment service that allows you to send money from your credit card or bank account, to a variety of recipients, without sharing and financial information. If you already have a Pay Pal account, you will be prompted to sign in at the checkout. Please visit https://www.paypal.com/ for more details.
If you require our beauty or mobile services, payment must be paid in full in advance before any services can take place. If you require our mobile service, payment must be paid in advance through a bank transfer. We only accept cash when attending appointments for our beauty services or when paying an outstanding amount on a pre-ordered lace wig. Please email firstname.lastname@example.org with any queries.
Refunds & Exchanges
- Once you have received your lace wig/hair piece you will need to inspect it by trying it on, making sure the goods fits you correctly and adheres to your order specifications. Please make sure the lace wig/hair piece is correct to your specifications before cutting the lace.
· Do not cut the lace if you are not happy with your goods. Once the lace is cut of the lace wig/hair piece we will not exchange or refund the goods.
If you purchase a stock lace wig/hair piece and decide you are not happy with the goods, we will only exchange or refund up to 7 days from receipt of delivery or purchase only if the lace has not been cut and the goods are still completely in its original state and packaging. Please note we can not process any refund or exchange until we receive and inspected the lace wig/hair piece. If you require a refund we will deduct the delivery costs we have incurred.
If you require a refund or exchange, the goods will need to be sent back to Fabulace Beautys office address in its original state. Shipping costs will need to be paid in advance by the customer.
A custom made lace wig/hair piece is specifically design for you, therefore if you purchase any custom made goods and decide you are not happy, we will not be able to offer a refund or exchange. We will only be able to adjust a custom lace wig/hair piece if it will be regarded as completely different to your order, for example the colour, texture, cap size or length you specified is completely different. We do not offer refunds or exchanges for any head mold charges or if the goods have been personalised by your request.
If we receive your lace wig/hair piece and it has been adjusted and is not in its original state, we will not exchange, adjust or refund your goods and will inform you and post back your original order. Postage costs will need to be paid by customer in advance.
Original state; hair or lace wig has been altered in any way, for example the hair or lace has been dyed, highlighted, cut and is not the original texture. If the lace has been altered or cut we will not exchange, adjust or refund your lace wig.
You the customer are responsible for all exchange, adjustment or refund shipping costs. We advise all customers to post their exchange or refund Special Recorded and to inform us of the tracking number, as we will not be held responsible for any lost exchanges or returns. We will only process an exchange or refund once the goods have been received and inspected, please allow approximately 7 working days for your exchange or refund to be processed.
Please email email@example.com or call 07825 758 830.